Work Besties
Terms of Service and Privacy Policy
Last Updated: December 15, 2025
1. Acceptance of Terms
By accessing or using the Work Besties website and services (”Service”, “Website”, “we”, “us”, or “our”) provided by Mindspire LLC (”Company”), you agree to be bound by these Terms of Service and Privacy Policy (”Terms”). If you do not agree to these Terms, do not use the Service.
2. Description of Service
Work Besties is a subscription-based career coaching and job tracking platform that provides:
Unlimited conversations and video calls with dedicated career coaches (”besties”) to help guide, motivate, and support you throughout your job search, career transitions, promotions, and career pivots
3. Eligibility and Account Requirements
3.1 Age Requirement
You must be at least 18 years old to use this Extension. By using the Extension, you represent and warrant that you are at least 18 years of age. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected information from a child under 18, please contact us immediately, and we will delete that information.
3.2 Account Creation
You must create an account through our authentication service to use the Service
Account creation requires authentication via LinkedIn OAuth
You are responsible for maintaining the confidentiality of your account credentials
You agree to provide accurate, current, and complete information during registration
You are responsible for all activities that occur under your account
3.3 LinkedIn Account Requirement
The Service requires an active LinkedIn account for authentication
You must comply with LinkedIn’s Terms of Service when using this Service
We are not affiliated with, endorsed by, or sponsored by LinkedIn
Any issues with your LinkedIn account are your responsibility
4. Subscription and Payment
4.1 Subscription Plans
The Service is available through a monthly subscription plan
Subscription fees are displayed at signup and are subject to change with 30 days’ notice
The Service is only available through a paid subscription; there are no free features
4.2 Payment Processing
All payments are processed securely through Stripe
We do not store your payment card information
Payment information is handled by Stripe and subject to Stripe’s Terms of Service and Privacy Policy: https://stripe.com/privacy
By subscribing, you authorize us to charge your payment method on a recurring monthly basis
4.3 Billing
We charge your payment method monthly on the same date you initially subscribed
If payment fails, we may suspend your account until payment is received
You are responsible for keeping your payment information up to date
4.4 Cancellation and Refunds
You may cancel your subscription at any time through your account settings
Cancellation takes effect at the end of your current billing period
You will retain access to the Service until your current billing period ends
No refunds are provided for cancellations, as you retain access until the end of your paid period
Refunds are not available for unused portions of your subscription
4.5 Subscription Changes
We reserve the right to modify subscription plans, features, or pricing
Material changes to pricing will be communicated with 30 days’ notice
Continued use of the Service after price changes constitutes acceptance
5. Information We Collect
5.1 Information You Provide
Account Information:
Name, email address, and profile picture (obtained through LinkedIn OAuth)
LinkedIn profile URL
Context and information you share during conversations with your coach
Authentication Data:
LinkedIn OAuth tokens (stored securely on our servers)
Session tokens for maintaining your login state
5.2 Information Automatically Collected
Technical Information:
Browser type and version
Device information
IP address
Usage data (which features you use, how often you use the Service)
Pages visited and time spent on the Service
Cookies and similar tracking technologies (see Section 6.3)
Meeting and Scheduling Data:
Meeting schedules and calendar information (via Cal.com integration)
Meeting history and attendance records
5.3 Information from Third-Party Services
From LinkedIn:
Your name and email address
Your LinkedIn profile picture
Your LinkedIn profile URL
From Cal.com:
Meeting schedules and availability
Meeting attendance and participation data
From Stripe:
Payment transaction information
Billing address (if provided)
Subscription status
6. How We Use Your Information
We use the information we collect to:
6.1 Provide and Improve the Service
Authenticate your account and provide access to the Service
Connect you with your assigned career coach
Enable scheduling and management of meetings with your coach
Provide customer support and respond to your inquiries
Improve and optimize the Service
Coach Data Access: Coaches can only see information that you explicitly disclose to them during conversations or meetings. Coaches do not have access to your account data, preferences, or other information unless you choose to share it with them.
6.2 Communication
Send you service-related notifications
Respond to your support requests
Send important updates about the Service or changes to our policies
Communicate about your subscription and billing
6.3 Cookies and Tracking Technologies
We use cookies and similar technologies to maintain your session
We use analytics to understand how the Service is used
You can control cookies through your browser settings
Disabling cookies may limit some Service functionality
6.4 Legal and Security
Comply with legal obligations
Enforce our Terms of Service
Detect and prevent fraud, abuse, or security issues
Protect our rights and the rights of our users
7. Data Storage and Processing
7.1 Server Storage
The following data is stored on our servers:
User account information (name, email, profile picture from LinkedIn)
Meeting schedules and history
Authentication tokens (LinkedIn OAuth tokens, stored securely)
Subscription and billing information
Location: Our servers are located in the United States. Your information may be transferred to and processed in the United States, which may have different data protection laws from those in your country.
7.2 Data Transmission
All data transmitted between your browser and our servers is encrypted using HTTPS/TLS
Authentication tokens are transmitted securely and stored using industry-standard practices
We do not transmit your LinkedIn password or access your LinkedIn account directly
7.3 Data Retention
We retain your information indefinitely unless you request deletion
There is currently no automatic data deletion or expiration
The Service stores minimal data (meeting schedules and LinkedIn message history)
You may request deletion of your data at any time (see Section 10.2)
We may retain certain information after account deletion as required by law or for legitimate business purposes
8. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
8.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
Cloud hosting providers (for data storage)
Payment processors (Stripe for billing)
Scheduling services (Cal.com for meeting management)
Analytics services (to understand how the Service is used)
Customer support tools
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
8.2 Third-Party Services
LinkedIn:
We use LinkedIn OAuth for authentication
Your use of LinkedIn is subject to LinkedIn’s Terms of Service and Privacy Policy: https://www.linkedin.com/legal/privacy-policy
We are not responsible for LinkedIn’s data practices
Stripe:
Payment information is handled by Stripe
Stripe’s Privacy Policy: https://stripe.com/privacy
We do not store your payment card information
Cal.com:
Meeting scheduling is handled through Cal.com
Cal.com’s Privacy Policy: https://cal.com/privacy
Meeting data is shared with Cal.com to enable scheduling functionality
8.3 Legal Requirements
We may disclose your information if required by law or in response to:
Valid legal process (subpoenas, court orders, etc.)
Government requests
Law enforcement requests
To protect our rights, property, or safety, or that of our users
8.4 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.
8.5 With Your Consent
We may share your information with your explicit consent for purposes not described in these Terms.
9. Data Security
9.1 Security Measures
We implement reasonable security measures to protect your information:
Encryption in transit (HTTPS/TLS for all data transmission)
Secure authentication token storage
Access controls and authentication requirements
Regular security assessments
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You use the Service at your own risk.
9.2 Your Responsibility
You are responsible for maintaining the security of your account
You must notify us immediately of any unauthorized use of your account
You are responsible for the accuracy of the information you provide
9.3 Data Breach Notification
In the event of a data breach that affects your personal information, we will contact all affected users as soon as reasonably possible
We will provide information about the nature of the breach and steps you can take to protect yourself
10. Your Rights and Choices
10.1 Access and Correction
You have the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request a copy of your data
To exercise these rights, contact us using the information in Section 19.
10.2 Data Deletion
You may request deletion of your account and associated data at any time:
Contact us using the information in Section 19
We will delete your data within 30 days of your request
Some data may be retained as required by law or for legitimate business purposes
Canceling your subscription does not automatically delete your account or data
The Service stores minimal data (meeting schedules and LinkedIn message history), which will be deleted upon request
10.3 Opt-Out Options
You may cancel your subscription at any time
You may request to opt out of certain data collection (though this may limit Service functionality)
You can control cookies through your browser settings
10.4 Data Export
The Service stores minimal data (meeting schedules and LinkedIn message history). There is currently no automated data export functionality. If you need a copy of your data, please contact us.
10.5 California Privacy Rights (if applicable)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to know what personal information we collect, use, and disclose
Right to delete your personal information
Right to opt out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights
11. User Responsibilities and Acceptable Use
11.1 Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
Use the Service to violate any applicable laws or regulations
Use the Service to infringe on intellectual property rights
Attempt to reverse engineer, decompile, or disassemble the Service
Interfere with or disrupt the Service’s functionality or servers
Share your account credentials with others
Use the Service to collect data about other users without their consent
Use the Service in any way that could damage, disable, or impair our services
Use automated tools or scripts to access the Service beyond normal usage
11.2 Compliance with LinkedIn Terms
You must comply with LinkedIn’s Terms of Service and User Agreement
We are not responsible if your LinkedIn account is restricted or terminated
11.3 Accuracy of Information
You are responsible for the accuracy of the information you provide
You are responsible for maintaining the security of your account
You must notify us immediately of any unauthorized use of your account
11.4 Account Sharing
Your subscription is for your personal use only
You may not share your account with others
Violation of this policy may result in account termination
12. Intellectual Property Rights
12.1 Our Rights
The Service, including its code, design, logos, and content, is owned by Mindspire LLC
All rights, title, and interest in the Service remain with Mindspire LLC
The Service is protected by copyright, trademark, and other intellectual property laws
12.2 Your Rights
You retain ownership of any data you create or upload through the Service
You grant us a license to store, process, and display your data as necessary to provide the Service
You may request deletion of your data at any time (see Section 10)
12.3 Third-Party Content
Content from third-party services (LinkedIn, Cal.com, etc.) remains the property of those services
We do not claim ownership of third-party content
Your use of third-party content is subject to those services’ terms
13. Service Availability and Modifications
13.1 Service Availability
We strive to maintain service availability, but do not guarantee uninterrupted access
The Service may be unavailable due to maintenance, updates, or technical issues
We are not liable for any loss or damage resulting from service unavailability
13.2 Modifications to Service
We reserve the right to modify, suspend, or discontinue the Service at any time
We may update the Service to add features, fix bugs, or improve security
Updates may change functionality
We are not obligated to provide notice of all changes
13.3 Coach Availability and Assignment
Coaches set their own schedules and availability
Coach availability is subject to their schedules and capacity
We do not guarantee that a specific coach will be available at all times
Coaches are assigned based on availability, but you may request a different coach if you feel your current coach is not a good fit
If you feel your coach is not available enough, we encourage you to discuss scheduling with your coach or request assistance finding a coach with better availability
If your coach leaves the service and we cannot find a suitable replacement, we will cancel your subscription and provide a full refund for your current billing period
14. Limitation of Liability and Disclaimers
14.1 Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
WARRANTIES OF MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY OR RELIABILITY OF DATA
UNINTERRUPTED OR ERROR-FREE OPERATION
14.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM (OR $100, WHICHEVER IS GREATER)
WE ARE NOT RESPONSIBLE FOR:
LOSS OF DATA OR INFORMATION
LOSS OF PROFITS OR BUSINESS OPPORTUNITIES
DAMAGES RESULTING FROM USE OR INABILITY TO USE THE SERVICE
THIRD-PARTY SERVICES (INCLUDING LINKEDIN, STRIPE, CAL.COM)
UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DATA
14.3 Career Outcomes
We do not guarantee that you will find employment, receive promotions, or achieve career goals through the use of the Service
We are not responsible for job application outcomes or career decisions
Career coaches provide guidance and support, but outcomes depend on many factors beyond our control
The Service provides coaching and support, not guarantees of specific results
15. Indemnification
You agree to indemnify, defend, and hold harmless Mindspire LLC, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney’s fees) arising from:
Your use of the Service
Your violation of these Terms
Your violation of any third-party rights
Any data or content you submit through the Service
16. Account Termination
16.1 Termination by You
You may cancel your subscription at any time through your account settings
Canceling your subscription does not automatically delete your account or data
You must separately request account deletion if you want your data removed (see Section 10.2)
16.2 Termination by Us
We may suspend or terminate your account if:
You violate these Terms
You engage in fraudulent, illegal, or harmful activities
You fail to pay the required subscription fees
We discontinue the Service
For any other reason we deem necessary to protect our services or users
Upon termination:
Your access to the Service will be revoked
We may delete your account and data
You will not be entitled to any refund for the current billing period
Coach Leaving: If your assigned coach leaves the service and we cannot find a suitable replacement coach, we will cancel your subscription and provide a full refund for your current billing period.
17. Changes to Terms
17.1 Modification Rights
We reserve the right to modify these Terms at any time. We will:
Update the “Last Updated” date at the top of these Terms
Provide notice of material changes through the Service or via email
Post updated Terms on our website
17.2 Acceptance of Changes
Continued use of the Service after changes constitutes acceptance of the modified Terms
If you do not agree to the modified Terms, you must cancel your subscription and stop using the Service
Material changes will be effective 30 days after notice (or immediately for security-related changes)
18. Dispute Resolution and Governing Law
18.1 Governing Law
These Terms are governed by the laws of the State of Ohio, United States, without regard to conflict of law principles.
18.2 Jurisdiction
Any disputes arising from these Terms or the Service shall be resolved in the state and federal courts located in Ohio, and you consent to the jurisdiction of such courts.
18.3 Informal Resolution
Before filing a claim, you agree to contact us to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith within 60 days.
19. Contact Information
If you have questions, concerns, or requests regarding these Terms, our Privacy Policy, or our data practices, please contact us by email: mindspire.io@gmail.com.
For questions about:
Data Access or Deletion: Please mention “Data Request” in your message
Privacy Concerns: Please mention “Privacy Inquiry” in your message
Subscription or Billing: Please mention “Billing Inquiry” in your message
General Questions or Terms: Please mention “Service Support” in your message
We will respond to your inquiry within 30 days.
20. Additional Provisions
20.1 Assignment
You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.
20.2 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
20.3 Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet or telecommunications failures.
20.4 Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
20.5 Entire Agreement
These Terms constitute the entire agreement between you and Mindspire LLC regarding the Service and supersede all prior agreements and understandings.
By accessing and using Work Besties, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and Privacy Policy.